Training Library

Civil Rights Training – Required Annually

• Civil Rights Training – Required for key staff and volunteers to complete annually. Review the training and complete the quiz/verification form at the end. Retain records for completion for 7 years.
• Civil Rights Checklist & Signature Page for Multiple Volunteers– ALL staff and volunteers who interact with neighbors/clients visiting your food shelf or other food programs must review and sign the signature page annually. Retain records for 7 years.

________________

Service Insights

Service Insights 101 – Onboarding Training – Get started with Service Insights!

Service Insights on Meal Connect Training Library  – This is a training library from Feeding America for Service Insights.  This website is dedicated to aiding our agency administrators, agency users, and those doing intake on the Service Insights on Meal Connect platform.  In order to best use our resources as a network and work toward meeting our collective needs of having more timely neighbor insights now and into the future, Service Insights on MealConnect is available free to all network members. These insights can help inform food bank and agency operations, support fundraising efforts, facilitate partnerships, and improve the dignity and convenience of accessing charitable food.

The library has step-by-step videos as well as PDF instructions that you can print out. This will be updated as more features and enhancements are built into the software too!

________________

Agency Express 101 – Onboarding  – For new users to the Agency Express ordering platform.